Organizational Culture, Job Satisfaction, and Employee Engagement's Influence on Organizational Citizenship Behavior

(Case: XYZ Manufacturing Company)

  • Narti Eka Putri Universitas Brawijaya, Malang, Indonesia
  • Umar Nimran Universitas Brawijaya, Malang, Indonesia
  • Kusdi Rahardjo Universitas Brawijaya, Malang, Indonesia
  • Wilopo Universitas Brawijaya, Malang, Indonesia
Keywords: Organizational Culture, Job Satisfaction, Employee Engagement, Organizational Citizenship Behavior

Abstract

Organizational Citizenship Behavior (OCB) is defined as positive behavior that goes above and beyond the formal position that has been assigned, even if it is not indicated in the job description. Organizational culture, job happiness, and employee engagement can all impact OCB. This study is a verification study. There were 300 questionnaires distributed, 268 of which were returned, 211 of which merited further processing, and the remaining 57 could not be processed. The sample methodology utilized in this study is non-probability sampling. Meanwhile, the quantitative-inferential analysis employs the model analysis approach of Structural Equation Modeling (SEM). According to the findings, organizational culture has a favorable and statistically significant impact on job satisfaction, employee engagement, and OCB. Job satisfaction has a strong and favorable impact on employee engagement and OCB. Employee engagement has a big and favorable impact on OCB.

Published
2022-04-15
How to Cite
Putri, N. E., Nimran, U., Rahardjo, K., & Wilopo. (2022). Organizational Culture, Job Satisfaction, and Employee Engagement’s Influence on Organizational Citizenship Behavior : (Case: XYZ Manufacturing Company). Dialogos, 26(1), 390-400. https://doi.org/10.4025/dialogos.v26i1.199