Collaborative Governance as an Effort to Strengthen Corporate Social Responsibility Program in the Health Sector in Bandung
This study aims to determine the implementation of the company's Corporate Social Responsibility (CSR) Program in the health sector in the city of Bandung, which until now has not been running as expected. The research method that the author uses in this study is descriptive analysis with a qualitative approach with data collection carried out using observation, in-depth interviews, and documentation studies. The data analysis technique used is Analytical Hierarchy Process (AHP). The results of the study state that the Corporate Social Responsibility Program in the health sector in the city of Bandung has been running well. To make CSR programs more effective, it can be done by prioritizing the Collaborative Process factor, which is supported by Drivers, which is also influenced by System Contexts. Collaborative Dynamics factor, an important aspect to prioritize is the increase in Capacity for Joint Action supported by Shared Motivation based on Principled Engagement. Collaboration Dynamics itself is supported by the presence of Drivers that influence it. System Context, in this case, affects all factors (collaboration dynamics and drivers). Regarding the findings, aspects that need to be emphasized are attention to Resource Conditions and socio-economic/Cultural Health & Diversity. All of this can be adequately realized with Network Connectedness, Levels of Conflict/Trust, and Political Dynamics/Power Relations that are aligned.
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